Canberra's Mac Specialist

Canberra's Mac Specialist

Why Specialising Matters

It matters, because and Macs are different to PCs both in terms of how issues present themselves (which often requires different methods to diagnose what’s going on) and what is needed to fix the issue (for example.  Aside from the obvious, the are very different from  technicians point of view.  For example, repairing or reinstalling MacOS is a very different process from doing the same with Windows.  

I have chosen to specialise and as a result, am able to resolve issues and or conduct repairs faster, with less chance of the problem returning, or in the case of hardware repairs, making sure more damage isn’t done trying to fix the first issue (common, especially as everything is getting slimmer, with less margin for error.

A Few More Reasons to Choose Us
  • Support a local business – We are a family owned, Canberra business.
  • Know you’re getting an expert – While there are a lot of good repairer’s out there, there are also a lot who really don’t know how to think on their feet, which will cost him time and you money. When you call Mac Repairs Canberra, you will always speak with Dan (owner and manager) and either have him as your repairer or one of our experienced and qualified technicians that are all partners in the business. You know the person fixing your problem is responsible for the business and it’s reputation.
  • Value for money – Compared to the franchised repair companies, our costs are low. Our  fee doesn’t need to cover call-center or admin staff.   Most guys that come out on-site are working for someone else, often subcontracting for a fraction of the hourly rate they charge you, so there is a motivation to stretch out a job longer than needed or up-sell products that aren’t necessary.  Whether Dan or one of his partners are working on your issue,  we have built our business on word of mouth and need to finish jobs as quickly as possible to keep up with demand.
  • Flexibility to get the job done – Some jobs are relatively quick and easy. However, if the issue requires the type of work that can take time (such as backing up and re-installation an operating system, where most of the time is spent waiting for the automated processes to complete), we offer a flat-rate option to complete the work at our premises and drop it back to you when ready.
  • No after-hours or weekend surcharges – Our prices are the same, whether it’s a week-day morning, a weekend evening.
  • A permanent fix vs a band-aid solution – Often when presented with a problem one can find ways of solving it that will be easier, but ultimately either lead to the problem returning, or some other needed function being disabled. As with any type of repairs, it is important to think through the long term consequences of any potential solution.
My Services
  • Repairs of hardware issues (including iMac & Macbook screens)
  • All Software issues (Apple or third-party)
  • Backup and re-installation of MacOS
  • Network setup and troubleshooting (including both Apple and non-Apple routers)
  • iCloud and Time Machine Support and training
  • The Setup and configuration of new systems on home or work networks
  • Upgrades (mostly swapping old hard drives for new ssds and or adding more ram)
  • Data recovery from damaged hard drives, or accidental deletion
  • Recovery of hard drives (with personal data) from old or dead computers

If your issue or enquiry isn’t covered  in the above list, please don’t hesitate to call – as chances are, if it’s a Mac, I can help.

Contact Form
 

Call any time on 02 6176 1529 and get up and running again!